Immersum is a new breed of marketing agency. Built in the 21st century, to create marketing for the 21st century consumer. We're all about creating attention-grabbing, engaging and contagious marketing communications. We don't do advertising. We're in business of inventing, developing and delivering compelling content.
1. Engaging and contagious ideas
Fresh, innovative and disruptive thinking is necessary to cut through the media clutter and information overload. The more complex our world and media landscape gets, the more we need clarity and simplicity.
But it needs to be the kind of simplicity that sparks conversations. We deliver innovative, insightful, relevant and effective ideas. Then we translate them into attractive content, suitable for multi-channel communications. We make sure people engage with this content for deep, immersive experiences on various platforms.
You don't need a big agency. You need a big idea.
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2. Application of social science
We never set out without a well-thought strategy. Creativity just for creativity's sake isn't going to bring desired results. You need to understand people's behaviour, emotions, motivations, habits, interactions and what excites them.
We craft marketing that is based on the solid scientific knowledge and latest research. We tap into behavioral, cognitive, and social psychology as well as neuropsychology, sociology, anthropology, cultural studies and memetics.
Our ultimate goal is to immerse consumers in your brand experience. But engagement starts at home. As marketers, strategists, creatives and planners, we need to research and immerse ourselves in the user communities and cultures, we are marketing towards. We have to actively join the conversation before we can have influence on it.
Great work comes from knowledge and understanding. We always search for the right niche channels, because you have to meet the users where they go to, in places where they spend their time. We use the context of those places to your advantage.
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3. New media and technology
The Internet has become the primary information and entertainment destination. It allows content to spread quickly to a large audience. It has also brought a wide range of user experiences called web 2.0:
social networks, aggregators, social bookmarking, blogs, RSS, widgets, videoblogs, mobile, liveblogging, podcasting, and many more.
You need to be a real expert in every medium that your consumers use, at every touch point that they choose, and then be able to put them all together. We create concepts, track, manage and optimize rich experiences across the full range of those platforms.
The digital channel is all about constant innovation. We make sure we embrace those changes, and utilize their full potential for our clients.
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4. Measurable results
Always care for the ROI - demand solid data and numbers. Effectiveness is everything. You need to be able to measure the response that you get to the stimulus you've generated, the effectiveness and the efficiency of every tool, medium and the whole communication plan.
For today's brands, click through rate and brand awareness alone are not enough to justify the costs of running an advertising campaign online. First, you need to define objectives in the context of the entire communication plan. Then set tangible metrics and ensure that your marketing efforts can be monitored and tracked. With new marketing you can reach hundreds of thousands of people for the price that's often lower than airing just one 30-second TV commercial in prime time. And you can grab their attention and engage them rather than just broadcast. Isn't that great?!
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5. Engagement without interruption
The age of advertising based on interruption, led by the 30-second television spot, print ads or banners is on its way out. Consumers are looking for information and entertainment. They don't like to have these experiences disturbed.
They don't trust advertising, don't want it or need it, and are willing to do more than ever before to prevent it from getting into their lives. It's human nature to take evasive action if you're being 'targeted' by marketing. That's why traditional marketing is not as effective as it used to be.
You can no longer make advertising without asking yourself:
Why would anyone want to watch it?
The solution is to no longer interrupt, but to produce relevant, entertaining, and compelling content, so it's the consumers who seek you out and pass your message to others.
Marketing can't be intrusive and persuasive these days. It needs to provide something in return for consumers' attention. It might be a product or service that solves a problem for the consumer. It might be a piece of valuable information. It might be an entertaining experience.
Social media change the way products and services are designed, developed, marketed and sold. They enable dialogs with your consumers. They stimulate consumer engagement. And if the consumers are not engaged, they move somewhere else. Awareness on its own has very little value. Engagement is what matters.
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6. Transition from consumer to user
Consumers are not what they used to be and you cannot find them where they used to be. They are no longer consumers. They have become "prosumers" and users. Respect your users, they're not stupid and they'll immediately spot any sales pitches or attempts of fooling them.
Instead, become friends with your users and treat them the same as you treat your friends. Be honest. Be approachable. Be grateful for their interest. Don't spam them. User generated media and user-generated content have made it possible for consumers to co-own and co-create your brand. The best brands these days are the ones that are involved in the evolution of pop culture. They are adopted, sometimes hijacked, talked and blogged about and even parodied the most. They follow their consumers instead of dictating to them.
If you're afraid to let the consumers play with your brand, you're going to be left behind by your competitors. You need to learn to let go, create a balance between being in touch and being in control. It's a paradox: the more in control you are, the more out of touch you become. We use it to your advantage - empower the users to take part in the story, as opposed to just listening to the message. It's the world of pull, not push marketing. And the brands that win marketing battles these days are not those that tell great stories but those whose consumers tell the best stories.
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7. Risk taking
To achieve outstanding results you need to get out of the "comfort zone", find courage and develop your mindset for continuous experimentation and unexpected, brave ideas. Consumers' response to your marketing should be along the lines of:
Wow, I've never seen anything like that before! I've never expected that from them!
And your competitors should whisper with jealousy:
I wish I had invented that!
No risk, no reward. In fact, the biggest risk you can take is not to take any risk. Safe marketing is boring and invisible. Waste of money. To be truly effective marketing needs to stand out in the crowd, be bold, sometimes even outrageous. Always embrace radical change. And don't be afraid during the process. We're professionals.
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